教師常見問題 FAQ for Teacher

 
 
  • How much is the commission?
    Teachers could decide their own tuition of every class and every class package. Amazing Talker would take a 15% fee as service charge.
  • When do I receive the payment?
    On every 15th of a month, Amazing Talker would remit money to your account via PayPal or bank.
  • What should I prepare to be a qualified teacher on Amazing Talker?
    1. Teaching Equipment: The stable Internet, a headset with microphone and a webcam are necessary.
    2. Others: Every lesson will be conducted on Zoom Video Communication.
    3. Amazing Talker suggests that you have a qualified teacher certificate, but it is not necessary. We would decide whether you are approved as a teacher on Amazing Talker based on your application documents.
  • Am I able to apply without relevant teaching certificate?
    Yes. Teacher certificate is not necessary; however, you could offer other documents that help Amazing Talker know more about you.
  • When would my teacher qualification be deprived?
    Being late, leaving early without a proper reason and accused by students of inappropriate behaviors will possibly lead to the end of the contract.
  • Why can’t I upload my video?
    Please offer the original web address instead of the short one. If there’s a “&” in the web address, please delete it as well as following words.
  • Why am I unable to find myself on the Teacher Wall?*
    If your profile is still being verified, it will not appear on the Teacher Wall. If you are sure that your profile has been verified, please try to refresh the website again.
  • How do I increase my number of students?
    You can increase your profile visibility by adding more availability to your schedule.
  • How is my profile sorted in terms of visibility?
    Your profile visibility is sorted and displayed depending on your availability. More availability will mean that your profile on the Teacher Wall will be displayed towards the front.
  • How do I cancel or change the date or time of a session request?
    Please go to your Teacher profile page and find the session you want to cancel. Then, simply click “CANCEL”. If you are unable to teach at a confirmed session, please notify the students and cancel the class. Students may then reschedule.
  • What can I do if students fail to attend their classes?
    Please message students directly or contact Customer Service for help. If students remain offline 15 minutes after the beginning of the session, you may leave. We recommend that you contact the students to try and resolve any potential problems, but teachers are entitled to retain the session fees.
  • Why have I not received payment?
    We will notify teachers after all remittances. If you have not received any notifications, please check that the banking details you provided are correct. If you still do not receive payment after you have confirmed your bank account, please contact Customer Service.

1.有關抽成比例?                                                                                                                                教師可自訂每堂課及課程包的價位,每筆交易平台會從中收取15%的手續費。

2.什麼時候可以收到款項?                                                                                                                  每月15號我們會用Paypal或是銀行轉帳的方式匯款至老師帳戶。 

3.我需要具備什麼才能申請成為教師?

(1)       教學工具方面:您需要有穩定的網路、耳機麥克風以及網路攝像鏡頭。

(2)       使用的即時影音軟體:在AmazingTalker所有的教學是透過Zoom 進行視頻上課。

(3)       建議有相關的教學經驗或持有教師資格證,但這些都不是必須的。我們會依照您的申請內容判定是             否能成為我們的教師。

4.沒有教學相關的證書也能申請嗎?                                                                                                      可以。不一定要持有教學證書,您可以提供任何有利於您通過審核的文件。

5.可能被下架的原因?                                                                                                                        老師無故遲到、早退,或經學生檢舉上課有不良記錄即會終止與老師的合約。


6.為什麼上傳影片會失敗?                                                                                                                  影片網址請提供原網址(非短網址),若網址有出現包含“&”之後的亂碼,請將該段刪除。

   範例:

   https://www.youtube.com/watch?v=1bIb6JDT-LU  ( O )

   https://www.youtube.com/watch?v=1bIb6JDT-LU&23YU12Y3UI2H  ( X )

   https://goo.gl/Fj3IHe ( X )

7.體驗課的費用設定?                                                                                                                        體驗課程的費用設定有分兩種:                                                                                                          (1)針對新註冊的會員,第一次體驗上課的費用                                                                                        (2)針對舊會員,但是首次體驗特定教師的費用                                                                                        您可以針對以上兩種不同的對象設定不同的體驗價格。

8.為什麼在教師牆上找不到我自己?                                                                                                      若您目前尚在審核中,就不會出現在教師牆上。若您確定您已經通過申請,請試著重新整理頁面再嘗試看        看。

9.如何增加學生?                                                                                                                                您可以透過增加開課時數增加自己的曝光率,並累積自己的授課評與紀錄,就可以讓更多想學語言的學生可    以在這個平台上找到你。

10.教師排序的依據?                                                                                                                           依照當週開課時數多寡來排序,只要多開課就可以增加自己的曝光率。


11.如何取消或更改上課時間?                                                                                                               請至教師頁面找到該堂課,並點選取消即可。                                                                                         若無法在預定的時間上課,請儘早通知該堂客的學生,再做取消課程(取消後請學生再重新預約其他時間)     的動作。

12.上課時間學生沒有上線該怎麼辦?                                                                                                     請先傳送訊息直接聯絡學生或請客服協助,若學生在上課後的十五分鐘內沒有上線,教師便可離開。建議事     後聯繫學生了解狀況,協調解決方式,但教師有權利不歸還課堂數,並收取該堂課的費用。

13.為什麼我還沒有收到款項?                                                                                                               當我們完成匯款時,會傳送訊息通知教師。若您沒有收到通知,請先確定您提供的帳號是否正確,若確認無     誤仍然沒有收到款項,請聯繫客服協助。

                                                                                                               

 

 
 
平台使用amazingtalker